Customer Service

Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner, serving your staff and your customers.

The Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

348 STUDENTS ENROLLED

Course Reviews

5

5
3 ratings
  • 5 stars3
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  1. Great Course

    5

    You prepare people to carry out skills in the real world. Keep up the good work. What I have learned in this course, I will be able to apply in the real world.

  2. Wonderful Course

    5

    Customer service is not just talking to customer , there a lot of thing to learn and master

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